Terms & conditions

The offer and the sale of products on the website www.vitalake.com are governed by the following general sales conditions. The products purchased on the site are sold by LC Cosmetics, based in Via Bell’Italia 22, 37019 Peschiera del Garda (VR), VAT ID: 04071150231, REA Number: VR-394086.

In this contract, the following definitions are used: Customer: Indicates the physical person who buys the products for purposes other than business, commercial, craft or professional activity; LC Cosmetics: Indicates the company LC Cosmetics, based in Via Bell’Italia 22, 37019 Peschiera del Garda (VR), VAT number: 04071150231, REA Number: VR-394086; Products: Indicates products marketed by LC Cosmetics; Part: Indicates the Customer or LC Cosmetics separately; Parts: Indicates the Customer and LC Cosmetics jointly.

The terms of sale are deemed to be known by the Customer at the time of making the purchase. Therefore each order implies its implicit acceptance. These general terms and conditions can be updated or modified at any time by LC Cosmetics, which will provide communication through the appropriate channels of communication to customers.

The offer and the sale of products on the website www.vitalake.com imply the implementation of a distance contract governed by art. 50 ss. of Legislative Decree 6 September 2005, no. 206 (Consumption Code), as well as by Legislative Decree no. 70 (c. Law on Electronic Commerce). The purchase of the products is only for private consumers.

By submitting a purchase order, the Customer declares to know and accept these terms of sale and the additional information contained on the site. The contract will be deemed terminated and will be binding on both parties only when it is sent to the Customer by e-mail to the e-mail address indicated at the time of purchase, the notice of shipment being sent.

All sales prices of products on www.vitalake.com include I.V.A. and any other tax, but not shipping charges, indicated separately. They constitute an offer to the public pursuant to art. 1336 c.c. It is understood that the image accompanying the presentation of the products may not be perfectly representative of its features but differ according to the color, size and accessories of the product shown in the figure.

At the time of purchase, the customer will be able to choose whether to pay via Credit Card, PayPal Account, Bank Transfer or Mark. For PayPal or PayPal account, the customer will be redirected to the PayPal payment platform, where he can make payment securely. The PayPal platform directly handles the data entered on its Internet site to make payment. LC Cosmetics does not collect any Credit Card information that is used, or about PayPal payment form access codes. This information is collected directly from the PayPal payment system. In the case of payment by bank transfer, the customer will have to pay within 3 working days of the order, following the instructions given to him on the internet site and in the automatic e-mail with which the receipt of the order is communicated . The purchased goods will be shipped to the customer only after the actual receipt of the wire transfer at the current account of LC Cosmetics Srl. The IBAN code where the wire transfer may be the IT29 R030 6234 2100 0000 0513 525 (BIC / SWIFT: MEDBITMMXXX) , of Banca Mediolanum SpA headed by Lucia Cussolotto. The reason for the transfer is to indicate the order number, which is given in the above-mentioned e-mail order receipt. In case of payment by check, the customer will have to pay an extra cost of € 3.00 (VAT included) for handling the check by the express courier. Payment must be made to the delivery, in cash, directly to the courier. The courier does not accept any type of checks.

The invoice for products purchased by private persons is not issued as sales transactions not subject to the tax certification requirement in accordance with Article 22 paragraph 1 n 1 of the DPR 633 of 1972 and Article 2 of DPR 696 of the 1996. All customers are sent an order summary that has the same tax and legal value as a traditional ticket.

The products are shipped via express courier, and the delivery times to the customer vary according to the destination, the time when the order is acquired and the availability of the product itself. In any case, however, the delivery times will never exceed those provided for in art. 6 Legislative Decree 185/99. For the merchandise available, the delivery of the products to the address indicated by the Customer takes place within 7 working days of the conclusion of the Contract. Upon receipt of the goods, the Customer must verify that the package is perfectly closed, intact, undamaged. Each pack is provided with a warranty tape to prevent it from opening and to signal any tampering attempts if the tape is damaged. In the event that the warranty tape is damaged, the Customer must immediately report the matter to the courier, accepting the specific bundle that indicates where and how the bundle was damaged. Otherwise, the package will be considered to be delivered regularly. If the customer is not available at the time of delivery, the courier will leave a notice. The next day will make a second attempt. If the order can not be delivered in this case, the Customer must contact the courier as soon as possible to agree the delivery of the order within a maximum of 2 working days. In order to be able to deliver without any hindrance, Customer is required to enter a mobile phone number in the delivery data.

The Customer’s personal data is collected for the purpose of executing the purchase contract and the shipment of the orders received. Such data are processed electronically in accordance with applicable laws and may be exhibited only at the request of the judicial authority or other authorized law enforcement authorities. Personal data will be communicated to those delegated to the completion of the activities necessary for the performance of the contract concluded and disseminated solely for this purpose. The Customer expressly undertakes to provide LC Cosmetics with a copy of the identity documents considered necessary for the purpose of any verification. Failure to comply with this request authorizes LC Cosmetics to immediately terminate the contract for breach. The treatment is carried out, also with the help of electronic means, in compliance with the modalities that art. 11 of Legislative Decree no. 196 warrants to the user and, in general, protects his rights, fundamental freedoms and dignity, with particular reference to confidentiality and personal identity. The treatment will take place for a period of time not exceeding what is strictly necessary for the fulfillment of the above-mentioned purposes. The obtaining of the cancellation of your personal data is subject to the sending of a written communication sent to LC Cosmetics. Owner and responsible for the collection and processing of personal data is LC Cosmetics, Via Bell’Italia 22, Peschiera del Garda (VR) 37019.

APPLICABLE LAW AND COMPETENT HOLD The contract between LC Cosmetics and the customer is governed by Italian law. Any forum dispute over this contract will be governed by the Forum of Verona.